Jeanease moved to Charlotte in 2009 to pursue employment in Workforce Development. Jeanease is from a small town in Florida called Hawthorne FL. She is a seasoned Workforce Development professional with a vast knowledge of Career guidance, case management, personal development, and assessment interpretations. Jeanease mentors female youth who have lost a parent to tragic circumstances. She is also an advocate for domestic violence especially for youth who have witnessed a parent dealing with Domestic Violence. Jeanease attended Florida A&M University and University of Phoenix with a concentration in Business Administration. She holds certificates in Learning and Development from UNCC, Certified Soft Skills Instructor, and Career Development Facilitator accreditation. She has served and assisted in development of training modules for various initiatives and pilot programs to assist Charlotte with its Workforce needs. Jeanease has a passion to see our Workforce improve to assist in the quality of life for all Charlotte residents. Jeanease enjoys assisting the community with developing their true passions and strengths. In her leisure time she enjoys watching Track and Field, Dancing, and traveling.
Phone: (704) 248-3753
Serena joined Renaissance West Community Initiative in October 2018 as a Life Navigator. She is a Lumberton, NC native and has been a resident of Charlotte since 1994. Serena is an alumna of North Carolina Central University where she studied History Education. She holds a certification as a Triple P Practitioner.
Serena has worked in the Human Services industry for over 20 years, gaining experience in management, case management, counseling, dropout prevention, facilitation and community outreach. Serena also worked for several years with incarcerated men, women and youth. She is passionate about championing, advancing and empowering individuals and families of all backgrounds.
Outside of the office, Serena enjoys reading, cooking, traveling and her family. She also enjoys working in her church where she serves as an ordained cleric as well as with several ministry teams.
Family Self-Sufficiency Case Manager
Diane moved to the Charlotte area in 2006 to be closer to her family. She is from Steeler Country (Pittsburgh, PA) and has been in the human services field for over 26 years. She attended the University of Pittsburgh and obtained a Bachelors in Science – Psychology and Masters in Child Development and Child Care – Counseling Skills. She is also a certified Family Self-Sufficiency Case Manager through Nan McKay. This rabid hockey fan has many passions which include Crisis Response, human rights advocacy, counseling, and the arts. Diane has a commitment in serving others and delights in seeing others make progress and build their own successes. Leisure for Diane includes singing, painting/ drawing, animal-watching, swimming and hiking.
Phone (704) 604-1097
Elderly Services Coordinator
Jackie moved to Charlotte from Myrtle Beach, SC in the early 90’s to continue her work in the field of Recreation. She worked with Mecklenburg County Park and Recreation for over 13 years, where she had the opportunity to provide special events and outreach programs for all age groups. She particularly enjoyed programming and social engagement for seniors. Soon after, Jackie began working in the field of Case Management where she continues to serve and advocate for seniors. She is a recent hire with RWCI, where she serves as the Elderly Services Coordinator at the Retreat.
Jackie earned her Bachelor of Science Degree in Health Education from South Carolina State University and holds a Master’s Degree in Public Health from Capella University. She is certified in Mediation and Resolution. She is also certified as a Mental Health First Responder. Jackie enjoys working outside the box when she programs to ensure that it is an enjoyable experience for all that participate.
Jackie is from a small rural town, Elliott, South Carolina. Although her late parents were afforded the opportunity to travel throughout the United States due to her father’s military service, her favorite place to live was Elliott, South Carolina and keeps the State’s Motto close to her heart, “Beautiful Places and Smiling Faces.” Jackie has one daughter, and two younger sisters. Outside of work she enjoys league bowling, where she has been bowling for the last twenty years.
Community Advocate Navigator
Zavina Brown and her 10-year old son have lived on Charlotte’s west side for years and was drawn to the Renaissance neighborhood and school. She feels connected to the community around her.
Her son enjoys participating in Cub Scouts, Kids in the Kitchen, and the ability to walk to school at the Renaissance West STEAM Academy. Ms. Brown passionately talks about is the resources available at Renaissance West Community Initiative (RWCI) and the exciting activities happening in the community.
It is her infectious enthusiasm, plus determination to succeed, that awarded Ms. Brown the job at RWCI. In March 2019, Ms. Brown began working as RWCI’s Community Advocacy Navigator (CAN). As a place-based community, RWCI recognized the value of having a resident advocate provide liaison to Life Navigators (LNs). In this role, Ms. Brown builds positive relationships that assist Life Navigators in connecting residents to programs and services that help them achieve their goals. In addition to encouraging program participation, Ms. Brown identifies other potential leaders within in the neighborhood to serve on boards and to volunteer. She also is responsible for opening and managing RWCI’s computer lab each afternoon. Zavina enjoys spending Tuesday afternoons at the fresh food market talking to residents and spreading awareness about programs and opportunities.